Rijnart Int. Transportbedrijf chooses Delta Refund Solutions

Rijnart Internationaal Transportbedrijf was one of the first to seek collaboration with Delta Refund Solutions for the recovery of foreign VAT and excise duties. The transport company from Roosendaal particularly praises the expertise, short lines of communication and customer-focused approach of Delta Refund Solutions.

“Our questions are always handled adequately and quickly,” says John Wirken, controller at Rijnart. “The organization has a great deal of knowledge and is open to improvements."

The confidence to work together stemmed from the personal contact: “The fact that Bert and Ruud approached us gave us a great deal of confidence, given the many years of cooperation and experience from the past.”

According to John, the transition to Delta Refund Solutions went extremely smoothly. There was an extensive introduction on site and good support throughout the entire onboarding process.

According to John, the main advantages are the independence, the short lines of communication and the user-friendly customer portal, which is also continuously developed further based on customer wishes.

“In the end, the competitive rate was also decisive,” says Pieter de Bot, owner of Rijnart. “The fact that other customers had already made the switch successfully gave the final push.”

Rijnart Internationaal Transportbedrijf can therefore recommend Delta Refund Solutions to other companies in the sector without hesitation: “Given the expertise, cooperation, the good customer portal and the competitive rate, everyone should take this recommendation seriously,” says John.